Contact Us

Order Tracking

Stay updated on your order’s progress with ease—visit the official tracking platform to check real-time status: https://www.17track.net/en

Need Further Assistance?

If you have other questions, start by browsing our FAQ Help Center—you may find instant answers to common inquiries. Should you not locate the information you need, feel free to submit your message directly through this contact form.

Service Details

  • Office Hours: 9:00 AM – 5:00 PM EST (Monday to Friday)
  • Response Time: Most emails are replied to within one business day.
  • Kind Reminder: If you haven’t received a response as expected, please check your spam bin—our message may have been filtered. To ensure efficient processing, please avoid sending multiple duplicate emails, as this could delay our reply.

Direct Contact

  • Email Support: support@rayiveu.com (Include your order number for quicker assistance)
  • Phone Support: +1 510 751 0182 (Available during office hours)

We’re dedicated to making your Rayiveu shopping experience smooth and hassle-free—thank you for your trust and patience!